Solutions for Data and Telehouse Centers

Operations of data and telehouse centers (hereinafter data centers only), regardless of the size and technological equipment, are from the point of view of the more and more growing importance of ICT and its immediate interconnection with other processes for functioning of society among important critical infrastructure entities. The main requirements related to the data centers services are their safety, accessibility and reliability.

Our company offers a comprehensive solution based on SIPMPHONY platform for this issue. The solution is fully scalable and can meet the needs of data center customers. The solution includes the knowledge and experience in data centers, SIMPHONY software applications, tools and customer services, whose primary objective is to help operators of data centers to keep their demanding operating environment in reliable, accessible and safe conditions.

Key services of the SIMPHONY solution

services of incident detection and simulation
navigation system service
re-evaluation services of operation

The above mentioned services can be extended to include supply of necessary hardware equipment and deliver them either as a solution to install in the customer's site or there can be delivered software applications and tools to customers as a service.

General benefits of the solution

Elimination of human factor errors in incidents dealing with
Early incident recognition, which contributes to extend time for reaction
Requirements escalation in dealing with incidents by using telecommunication services
Web-based application interface for management and monitoring of dealing with crisis situation
Possibility of incidents simulation for training of service staff correct behavior
Streamlining of service activities, which will bring savings of investment and operating funds
Applications and services customizing according to user needs and wishes